Terms and Conditions

Effective Date: January 01, 2025

Welcome to FaithCare Hawaii. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and communication channels. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Medical Disclaimer

FaithCare Hawaii provides general information on this website for educational purposes only. This content is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a licensed medical provider for any health-related concerns.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Scope of Services

FaithCare Hawaii offers:

• Personal Care Services
• Toilet and Commode needs
• Homemaking Services
• Laundry Assistance
• Respite Services
• Daytime Supervision

Our services are available to individuals residing in the State of Hawaii. All medical services are provided in accordance with applicable Hawaii state laws and U.S. federal healthcare regulations.

Patient Responsibilities

When booking and receiving services from FaithCare Hawaii, you agree to:

• Provide accurate and up-to-date personal, medical, and insurance information
• Comply with treatment plans provided by our medical professionals
• Make timely payments for services rendered
• Respect the privacy and safety of our staff and other patients

Appointments and Cancellations

We require at least 24 hours’ notice for cancellations or rescheduling of appointments. Missed appointments without proper notice may result in a cancellation fee.

Telehealth Services

If you choose to use our telehealth services, you acknowledge and agree that:

• You must be physically located in the State of Hawaii at the time of the telehealth visit
• Your session may be subject to documentation, recording (with consent), and compliance checks
• We comply with Hawaii Revised Statutes (HRS) §453-1.3 regarding telehealth services

Privacy and Data Use

Our use of personal information is governed by our Privacy Policy, which complies with:

• HIPAA (Health Insurance Portability and Accountability Act)
• Hawaii’s Medical Privacy Laws (HRS §323C)
• Other relevant federal and state regulations

By using our website or services, you consent to the collection and use of your data as described in the Privacy Policy.

SMS Messaging

By subscribing to text message updates from FaithCare Hawaii, you agree to the following terms and conditions.

Messaging and Frequency

By opting in, you consent to receive SMS or MMS messages from FaithCare Hawaii regarding clinic updates, appointment reminders, promotions, wellness information, and other service communications. Messaging frequency may vary based on your engagement with our services.

Fees and Charges

Message and data rates may apply depending on your mobile carrier plan. FaithCare Hawaii is not responsible for any charges billed by your mobile service provider.

Opt-Out Instructions

You may opt out of receiving text messages at any time. To stop receiving messages, reply STOP to any SMS from us. After opting out, you may receive a final confirmation message.

Assistance and Support

For assistance, reply HELP or visit www.faithcarehawaii.com. You may also contact us through our website for additional support.

Privacy and Data Use

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By subscribing, you acknowledge and agree to these Terms and Conditions.

Consent Not a Condition of Care

Your consent to receive SMS messages is not a condition of receiving medical care or services from FaithCare Hawaii.

Disclaimer

Delivery of messages is subject to effective transmission from your wireless carrier. FaithCare Hawaii is not liable for delayed or undelivered messages.

Insurance and Billing

FaithCare Hawaii accepts select insurance plans. Coverage may vary based on your provider and plan. You are responsible for verifying your coverage and paying any out-of-pocket costs. Unpaid balances may be sent to collections if not resolved within a reasonable period.

Website Use and Content

You agree to use our website for lawful purposes only. You may not:

• Use our website to transmit harmful or unlawful content
• Attempt to breach or compromise site security
• Copy or reuse any part of our site without permission

All website content, including text, graphics, and logos, is the property of FaithCare Hawaii and protected by intellectual property laws.

Third-Party Services and Links

Our website may contain links to third-party websites or services. FaithCare Hawaii does not control and is not responsible for the content, privacy policies, or practices of third parties. Accessing third-party sites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, FaithCare Hawaii will not be liable for any indirect, incidental, or consequential damages arising from:

• Your use or inability to use our services or website
• Any errors or omissions on our site
• Delays in care beyond our control

We strive to maintain a safe and secure platform, but we do not warrant that our website will be error-free or continuously available.

Indemnification

You agree to indemnify, defend, and hold harmless FaithCare Hawaii and its affiliates, providers, and staff from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of our website or services.

Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site or services after changes are posted constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements or notices, constitute the entire agreement between you and FaithCare Hawaii regarding your use of our website and services.

Governing Law

These Terms are governed by the laws of the State of Hawaii. Any disputes arising from your use of our site or services will be subject to the exclusive jurisdiction of the state and federal courts located in Hawaii.

Contact Us

If you have any questions about these Terms, contact us at:

FaithCare Hawaii
📍 1314 S King St Suite 723-B, Honolulu, HI 96814, United States
📧 admin@faithcaregroup.com
📞 808 746-9986